The Peaks & Troughs Headache – How Do You Cope?

Within the FMCG industry, order management demand and supply peaks & troughs are constant. But without a crystal ball, how does your organisation handle these highs and lows, and are you aware of the real cost that comes with poor preparation?

If your product has a more seasonal use, then prepping for these demand fluctuations becomes much more manageable. If external circumstances are interfering with processes, then it becomes a headache for all departments within the operational supply chain.

Brexit is a good example.

The U.K has officially left the European Union. This brings with it a variety of new operational changes and both inbound and outbound documents requirements whether you’re selling to or from the U.K.

In 2021, there’s going to be a feeling-out process between you, your suppliers, and customers with the best way to move forward within new regulations. This means natural order management demand peaks and troughs.

Both scenarios bring similar problems, but if you take away the manual, human element of processing business documents across customer service, logistics and settlement departments, you introduce optimisation and standardisation.

How to navigate your way through order management demand peaks & troughs

Removing the human error element gives you more stability within the business and less risk, which ultimately gives you a competitive advantage.

OmPrompt is a managed service automation platform that processes business documents arriving in many different formats (pdf, e-mail body, fax, JPEG) removing the need for manual data entry. We help our customers with visibility and control, enabling many Supply Chain professionals to become less reactive and more pro-active when managing complex stock management issues, logistical errors, last-minute changes, or product shortages etc.

Partnering with OmPrompt means:

  • Managing the different levels of digital maturity of customers in various developing and emerging markets – helping brands to expand into emerging markets and optimise processes in mature markets 
  • Reducing operational costs by automating manual data capture and data processing 
  • Managing SKU complexities, across all ranges, such as retailer to company code translations, unit of measure calculations, SKU validations and by harnessing the power of machine learning solutions adapt automatically as product portfolios change and expand 
  • A configurable business rules engine that would allow you to provide channel-specific customer service propositions and control mechanisms
  • ROI in less than 12 months

Unlock new levels of productivity

With ever-changing regulations on tariffs, VAT and rules and exemptions depending on what country or countries you’re trading with – confusion and bottlenecks can soon become commonplace. This is why the OmPrompt platformed was designed to ensure business as usual for your company as we enter a new trading phase.

OmPrompt’s automation capabilities mean the ingestion, extraction, and creation of documents will reach customs before your shipment, promising 100% accuracy.

Last year was an incredibly challenging one for all of us along the supply chain. This year is about using those lessons learned to future-proof, so no matter what happens next, your products reach shelves as usual.

If you know that there must be a better way of coping, please follow this link to view our client case studies.

If you would like to talk to us about your current challenges and would like to know how automation can help your business, please get in touch.

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