Everything you need in one platform.
An intelligent cloud platform designed to automate order management processes.
Order management processes are always evolving and partner expectations have changed forever. The big question is, how can we keep up with such a fast-paced world? Our answer connects you to any partner, automates any document and processes any format. Welcome to the OmPrompt Order Management platform.
Connectivity at scale.
Inbound or outbound, it’s all in one place.
Unstructured and structured data capture
Extract data from any EDI standard to IDocs, PDFs, Faxes, Emails and much more.
EDI connectors
Connect quickly and securely using our intelligent EDI capabilities and be safe in the knowledge changes can be managed with ease.
ZeroTouch automation
EDI documents should be fully automated but what about the non-EDI ones? Treat non-EDI like EDI and completely remove human intervention.
Non-OCR and OCR data capture
OCR doesn’t have the monopoly on extracting unstructured data. Our tool kit, which includes OCR, is designed to find the best extraction technique for each format.
B2B ecommerce
Process ecommerce orders, no matter how complex the process across quotations, sales and POs.
Automated status updates
Become proactive without the extra effort. Automatically update your partners on the status of their order.
With OmPrompt, we’re able to step away from the transactional and let the process run itself.
Always in control.
Streamline the things you do, all of the time.
Business compliance rules
Embrace the diversity of your customer and supplier relationships and at the same time standardise and control them.
Exception monitoring and alerting
Quickly identify issues, handle every exception you need and automate the resolution of the ones you don’t.
Machine learning
Sit back and relax as our platform learns and improves without you needing to hold its hand.
Automated decision making
Increase business agility to perform real-time actions, so you’ll never repeat the same decision twice.
With this Platform customer service can tell buyers what's going on with orders. No other system does this.
Always-on visibility.
Be in the know at any given moment.
Business insights and reports
Find your competitive advantage through a meaningful and contextual understanding of your business.
Exception management
Focus on what matters and start managing by exception. Address any issues and make decisions faster using a simple user interface while letting the rest take care of itself.
User roles and permissions
Whether you have customer, supplier or product experts or share the workload across the team, recreate or redefine workflows.
Like most companies, CyT needs automation; we need to be able to grow. Businesses are facing difficult times, and all staff need to be on the same page to make way for progress and development.
Related customer success stories.
EDI as a managed service
Like most companies, CyT needs automation; we need to be able to grow. Businesses are facing difficult times, and all staff need to be on the same page to make way for progress and development.
Growing order volumes, reduced headcount
World-Leading Water Brand
What’s exciting is how we’ve unlocked resource. We grew by just under 30% in two years despite our reduced team size. We couldn’t have done this without OmPrompt.
Claims automation
Manufacturer of Plant-Based Food Products
We saw a 40% FTE reduction in the complaint handling department by implementing OmPrompt.
56%
reduction in claims
32%
reduction in the cost of claims