Everything you need in one platform.

An intelligent cloud platform designed to automate order management processes.

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Order management processes are always evolving and partner expectations have changed forever. The big question is, how can we keep up with such a fast-paced world? Our answer connects you to any partner, automates any document and processes any format. Welcome to the OmPrompt Order Management platform.

Connectivity at scale.

Inbound or outbound, it’s all in one place.

OmPrompt | Data capture

Unstructured and structured data capture

Extract data from any EDI standard to IDocs, PDFs, Faxes, Emails and much more.

OmPrompt | EDI connectivity

EDI Connectors

Connect quickly and securely using our intelligent EDI capabilities and be safe in the knowledge changes can be managed with ease.

OmPrompt | ZeroTouch

ZeroTouch automation

EDI documents should be fully automated but what about the non-EDI ones? Treat non-EDI like EDI and completely remove human intervention.

OmPrompt | OCR & non-OCR data capture

Non-OCR and OCR data capture

OCR doesn’t have the monopoly on extracting unstructured data. Our tool kit, which includes OCR, is designed to find the best extraction technique for each format.

OmPrompt | B2B commerce

B2B ecommerce

Process ecommerce orders, no matter how complex the process across quotations, sales and POs.

OmPrompt | Automated status updates

Automated status updates

Become proactive without the extra effort. Automatically update your partners on the status of their order.

With OmPrompt, we’re able to step away from the transactional and let the process run itself.

Head of Customer Supply Chain
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Always in control.

Streamline the things you do, all of the time.

OmPrompt | Business rules

Business compliance rules

Embrace the diversity of your customer and supplier relationships and at the same time standardise and control them.

OmPrompt | Exception management

Exception monitoring and alerting

Quickly identify issues, handle every exception you need and automate the resolution of the ones you don’t.

OmPrompt | Machine learning

Machine learning

Sit back and relax as our platform learns and improves without you needing to hold its hand.

OmPrompt | Decision making

Automated decision making

Increase business agility to perform real-time actions, so you’ll never repeat the same decision twice.

With this Platform customer service can tell buyers what's going on with orders. No other system does this.

Logistics Process Manager
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Always-on visibility.

Be in the know at any given moment.

OmPrompt | Insights & reports

Business insights and reports

Find your competitive advantage through a meaningful and contextual understanding of your business.

OmPrompt | Exception management

Exception management

Focus on what matters and start managing by exception. Address any issues and make decisions faster using a simple user interface while letting the rest take care of itself.

OmPrompt | Roles & Permissions

User roles and permissions

Whether you have customer, supplier or product experts or share the workload across the team, recreate or redefine workflows.

Like most companies, CyT needs automation; we need to be able to grow. Businesses are facing difficult times, and all staff need to be on the same page to make way for progress and development.

Sergio Perez, Business relationship Manager

Proven reliability




Global support

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Related customer success stories.

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EDI as a managed service

Like most companies, CyT needs automation; we need to be able to grow. Businesses are facing difficult times, and all staff need to be on the same page to make way for progress and development.

OmPrompt | World-Leading Water Brand

Growing order volumes, reduced headcount

World-Leading Water Brand

What’s exciting is how we’ve unlocked resource. We grew by just under 30% in two years despite our reduced team size. We couldn’t have done this without OmPrompt.

OmPrompt | Manufacturer of Plant-Based Food Products

Claims automation

Manufacturer of Plant-Based Food Products

We saw a 40% FTE reduction in the complaint handling department by implementing OmPrompt.


reduction in claims


reduction in the cost of claims